Return & Policy

RETURN & POLICY

Our commitment is to ensure you're completely satisfied with your purchase. Please review our return and exchange policy below.

RETURN POLICY
We offer a 30-day return policy on all products. If you're not satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund.

CONDITIONS FOR RETURNS
- Products must be unused and in original packaging
- Receipt or order confirmation must be included
- Items must be returned within 30 days of delivery
- Products must be in resalable condition

HOW TO RETURN
1. Contact our customer service team to receive a return authorization number
2. Pack the item securely in its original packaging
3. Include your order number and reason for return
4. Ship the package to the address provided by our customer service team
5. You will receive your refund within 7-14 business days after we receive your return

EXCHANGES
If you would like to exchange an item for a different size or color, please contact our customer service team and we'll be happy to assist you.

RETURN SHIPPING COSTS
Customers are responsible for return shipping costs unless the item is defective or was sent in error.

DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

NON-RETURNABLE ITEMS
The following items cannot be returned:
- Final sale items
- Personalized or custom-made products
- Opened hygiene products

REFUND PROCESS
Once we receive and inspect your return, we will send you an email confirmation. Refunds will be processed to your original payment method within 7-14 business days.

CONTACT US
If you have any questions about our return policy or need assistance with a return, please contact our customer service team. We're here to help!